Frequently asked questions

Your order will be packaged and shipped the same business day if placed before 5:00pm EST. From there, it will take about 3-4 business days to receive.

We provide free domestic shipping and returns on all orders. See shipping rates at checkout for international orders.

Yes we do! Refer to our rates at checkout for 1-2 day shipping.

You will receive a link to access tracking number via SMS or email based on the information provided at checkout.

Please check whether you submitted an SMS number or email at checkout. If you received a notification via email, be sure to check your spam folder. If you still cannot find any shipment information, please contact us at hi@koshafit.com for support.