Order Fulfillment
All orders are packed and shipped the same business day when placed before 5:00pm EST.
Orders placed after the this time will ship the following business day. For consumer protection, all orders are subject for review.
Domestic Shipments
FREE 3-4 DAY SHIPPING TO THE US ON ALL ORDERS
All orders are fulfilled and shipped from Florida.
Orders are shipped via USPS.
We provide priority 1-2 day shipping based on weight. See specific pricing for priority shipping at checkout.
International Shipping
Kosha Fit is happy to provide international shipping. All international rates and shipping time estimates are provided at checkout. If you have additional questions about your international shipment, feel free to contact us.
Tracking Your Order
As soon as your order is shipped, you will receive an email with shipment details and a tracking number. Please allow 24 hours for the tracking site to update.
Package Protection
We partner with Route, a shipping insurance company that covers packages that are lost, stolen, or damaged in transit.
About Route: "Add package protection at checkout and rest assured you’ll be covered in case your order gets lost, damaged, or stolen in transit. Keep your eye out for 1-Click Protect when shopping online."
If there are any issues during the shipping process and you purchased Route, you can report an issue by filing a claim here.
Feel free to contact us with any additional questions regarding your shipment.
FREE DOMESTIC SHIPPING
We offer free 3-4 day shipping on all domestic orders.
When will I receive my order?
Your order will be packaged and shipped the same business day if placed before 5:00pm EST. From there, it will take about 3-4 business days to receive.
How much is shipping?
We provide free domestic shipping and returns on all orders. See shipping rates at checkout for international orders.
Do you offer priority shipping?
Yes we do! Refer to our rates at checkout for 1-2 day shipping.
Where can I find my tracking number?
You will receive a link to access tracking number via SMS or email based on the information provided at checkout.
I can't find my shipping email.
Please check whether you submitted an SMS number or email at checkout. If you received a notification via email, be sure to check your spam folder. If you still cannot find any shipment information, please contact us at hi@koshafit.com for support.